Telescope Task Performance and Availability

Although we will make every effort to prevent this from happening, in such a situation you will receive an email notification while we address and fix the issue.

Yes, we will notify you in advance of any downtime for maintenance or upgrades (typically, we do these upgrades at very early hours of the morning across the U.S.).

Telescope’s performance is entirely dependent on the speed of users’ internet connection.

Telescope uses Amazon Web Services (AWS) to ensure the highest possible level of reliability and security. Any downtime or system errors is the sole responsibility of AWS.

No. Telescope is currently only available as a hosted software-as-a-service project management application.

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